Thank you for visiting the B-KELANA International ® Ltd. website and reviewing our privacy policy.
In accordance with Rwanda’s Law No 058/2021 of 13/10/2021 relating to the protection of personal data and privacy (DPP Law), and other international laws on personal data and privacy such as the GDPR, this privacy policy explains how B-KELANA International will use your personal data when you visit our website.
It’s important to note that B-KELANA International will only collect and process personal data for lawful and legitimate purposes, and will ensure that appropriate measures are in place to safeguard the privacy and security of your information. This privacy policy tells you what to expect us to do with your personal information when you make contact with us or use one of our services.
Why Is Data Collected and Further Processed?
1. Providing Services:
Personal data may be collected to provide you with the services or products you have requested. This could include processing orders, delivering services, or providing customer support.
2. Communication:
Your contact information may be collected to communicate with you regarding your inquiries, orders, or other matters related to the services provided by B-KELANA Intl’.
3. Improving Services:
Data may be collected to analyze and improve the quality of services provided. This could involve gathering feedback, conducting surveys, or monitoring website usage to enhance user experience.
4. Marketing and Promotions:
B-KELANA International may use your personal data for marketing and promotional purposes, such as sending newsletters, promotions, or personalized offers.
5. Compliance with Legal Obligations:
B-KELANA International ® Ltd., may collect and process data to comply with legal obligations, including but not limited to tax, accounting, and regulatory requirements.
6. Security:
Data may be collected for security purposes, such as preventing fraud, unauthorized access, or other illegal activities.
7. Research and Development:
B-KELANA International ® Ltd., may collect data for research and development purposes, including but not limited to product development, trend analysis, and market research.
What Data Do We Collect and Further Process, And How?
1. Personal Information:
This may include your name, address, email address, phone number, date of birth, and other contact details. This information is typically collected when you fill out forms on the website, sign up for services, make purchases, or contact customer support.
2. Transactional Data:
Information related to your transactions with B-KELANA International ® Ltd., such as products or services purchased, payment information, order history, and etc. This data is collected when you make purchases or engage in transactions through the website.
3. Website Usage Information:
This includes data about your interactions with the B-KELANA International ® Ltd., website, such as pages visited, links clicked, time spent on each page, and referral sources. This information may be collected using cookies, or other tracking technologies.
4. Communication Data:
Information exchanged during communications with B-KELANA International ® Ltd., including emails, messages, chat transcripts, and feedback submitted through contact forms. This data is collected when you communicate with customer support or submit inquiries through the website.
5. Marketing Preferences:
Data about your marketing preferences and interactions with marketing materials, such as newsletter subscriptions, marketing opt-ins, and responses to promotional campaigns. This information is collected with your consent and may be used to personalize marketing communications.
6. Device and Browser Information:
Information about your device, operating system, browser type, IP address, and other technical data. This data may be collected automatically when you visit the B-KELANA International ® Ltd. website and is used for analytics, security, and optimization purposes.
B-KELANA International ® Ltd., may collect data through various means, including:
· Direct interactions: When you provide information by filling out forms, or contacting customer support.
· Automated technologies: Through the use of cookies, and other tracking technologies on the website.
· Third-party sources: B-KELANA International ® Ltd., may also collect data from third-party sources, such as business partners, marketing agencies, or publicly available sources.
If you have any concerns regarding our privacy policy or the use of your information, please contact us at rwanda@b-kelanainternational.com